Oh good grief.
After applying on line to my energy supplier in this case Scottish Power, to negotiate a new tariff I decided to try again for about the 5th time to call them. My monthly payments had shot up by approximately £45 a month. The strange thing was I was £270 over paid.
After being told by the automated system that the queue was 4 hrs I was surprised to be put through to the delight that was Robbie, (sigh)
To start with Robbie was in mid mouthful when he answered my call and by the sound of it proceeded to stuff his face during my call. (rude beyond belief)
I said "I want to change tariff," what too was his reply, "well to something a lot less or I will be going elsewhere." was my reply
So with a lack luster attitude that made me feel as fed up as him he spouted a few tariffs at me. With the result I got the payments back to £145 a month, easy (ya think)
I then asked "when will this take effect?", right away he assured me (ya dancer)
Will I get something to sigh? Probably he said in a really cant be arsed tone. To which I said "probably or I will?" Yes you will he reluctantly offered.
I then said "I would like my overpayment back" How much would you like back he enquired.
IT ALL!!!!!
Oh dear lord.
Yes Robbie was probably having a shitty day but, in the name of the wee man.
Instead of coming off and punching the air with joy that I was getting a cheque back for £270 and saving £45 a month I had THE RAGE
So here I am sharing it with whoever reads my drivel.
I have done something I never do, I have written down time of phone call his name and date. Well, not sure Robbie's heart was in it, by the sounds of it he had been out the back smoking a wee joint then came back in to munch his way through his treats from the vending machine.
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